How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Currently, we offer shipping across India only. We do not offer international shipping at this time. We’re working to expand our delivery services to more countries in the future.
What is your return policy?
As tea is a consumable food product, we generally do not accept returns due to change of mind, personal taste preference, or an incorrect product ordered by the customer.
However, if you receive a damaged, defective, spoiled, expired, incorrect, incomplete, or improperly packaged product, please contact us within the specified time period with your order number and photographs/video of the product and packaging. We will review the issue and provide an appropriate resolution, including replacement or refund where applicable.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
